I received an email today from a woman who contacted me through my website because she is absolutely fed up with Zillow. She currently has a listed home on the market (nwmls and not listed through me). The issue is, and I've heard about this time and time again, is that Zillow is not showing the correct information on their website regarding the house thus showing a substantially smaller Zestimate than what the home is currently listed at. The square footage on the county website shows the correct amount but Zillow shows less, resulting in a lower Zestimate.

Zillow's attempt to help solve this kind of problem is to allow owner's to make changes to their Zillow data. That's great and all, but the issue still remains, that when a buyer types in a property address to see what the value is, one of the first thing they see is the Zestimate compared to what it's listed at and that's going to turn off a lot of potential buyers if the price is way off. She's sent emails to Zillow (not sure about phone calls) with no response. I recommended she seek some legal counsel to see if they can't get Zillow to modify their data.

What would you recommend this seller do since Zillow is hurting her chances of selling her home? Are you a Seller or Realtor who has had this issue with your clients? What have you done to help rectify this situation?